We’re here to help. Voice your doubts or queries about feminine hygiene, and Eve will be happy to answer them all.Here, Eve clears the air on some common misconceptions and addresses some frequently asked questions.
I used Summer’s Eve when I was in the US. Why does Summer’s Eve® look different in Asia?

Summer’s Eve® products are tailored to meet the unique needs and preferences of women in different regions. In a recent consumer research study, we asked Asian women what they wanted from their feminine hygiene products.

Answers ranged from requests for smaller, more user-friendly packaging and product sizes, to unique products that address the special feminine hygiene concerns of women living in Asia-Pacific climates.

Our customers have spoken, and we had to deliver! In response to consumer feedback, Summer’s Eve® developed a dedicated range of products, complete with an award-winning fresh new look, for the Asia-Pacific region.

If you’ve used our US products, rest assured that our US and Asia-Pacific products share the same formulations that you’ve come to know and trust. There is no difference in the performance of Summer’s Eve® products, regardless of where they are found worldwide. All Summer’s Eve products have to undergo the same extensive clinical testing for proven mildness prior to being marketed, and our products are manufactured according to the same stringent Good Manufacturing Practice or “GMP” quality standards worldwide.

I’ve heard that using feminine hygiene products daily can cause itching and irritation.

That’s exactly what makes Summer’s Eve® so different. Our products are developed specifically for everyday use, and are clinically tested for irritancy potential before they hit the retail shelves.

In exaggerated use testing (a type of testing that we commonly conduct on all Summer’s Eve products), for instance, we ask clinical study participants to use a Summer’s Eve® product many times daily for an extended period. The participants are examined before and after the study by a gynecologist, who is trained to look for evidence of redness, swelling or irritation. Based on the results of these clinical studies, only those products that are found to be non-irritating and safe for their intended use are introduced into the market under the Summer’s Eve® brand name.

What’s the difference between Summer’s Eve®’s Normal Skin and Sensitive Skin products?

All Summer’s Eve products® are mild and gentle enough for use in the vaginal area.

Women with sensitive skin, however, have special needs as they are more prone to skin allergies, inflammation and irritation brought on by exposure to fragrances, preservatives, and color additives.  For these women, we’ve created a Sensitive Skin range featuring ultra-mild formulations with significantly reduced levels of fragrance and color. In some Sensitive Skin products, we’ve also added special moisturizers that act as lipid layer enhancers.  Because skin loses some of its own protective lipids every time it is washed, skin can become dry.  Lipid layer enhancers prevent skin dryness and replenish natural moisture balance by restoring lost lipids to the skin. These special moisturizers help to replenish the skin’s natural moisture, and keep sensitive skin supple.

If I have normal skin, can I use products in the Sensitive Skin range?

Definitely! If you prefer products with a lighter fragrance and would love the benefit of added moisturizers, our Sensitive Skin range is perfect for you.

Is it safe to use scented products in the vaginal area?

Not all scented products are safe to use in the vaginal area, but Summer’s Eve® products are extra mild and designed specifically for a woman’s intimate areas. All our products have undergone stringent clinical testing to ensure that they are safe for use in the vaginal area.

Our Sensitive Skin range of products is considered “fragrance-free” because of the way this term is defined.  Regulatory guidelines for cosmetic products define “fragrance-free” to mean that the product has no perceivable fragrance. However, the formulation may include a very minute amount of fragrance to mask inherent odors in the raw ingredients.

Why do I need to use a feminine wash?

Women experience a variety of feminine issues in the course of their lives due to hormonal fluctuations during menstrual cycles, pregnancy, childbirth and menopause.  Vaginal discharge, dryness, itching urinary leakage and feminine odor are just some of the common problems that women experience.  For good vaginal health and hygiene as well as personal comfort, proper cleansing of the vaginal area may be necessary.

Ordinary soap tends to strip away the skin’s natural moisture, and may cause irritation with long-term use. Cleansing with water alone may not be effective in removing vaginal secretions, bacteria and odor.  A pH-balanced, gynecologist-tested and hypoallergenic feminine wash is recommended for everyday intimate hygiene – just as you would use a body or hand wash for everyday personal hygiene.

How can Summer’s Eve® wipes help me stay fresh?

Summer’s Eve® flushable wipes are your answer to instant freshness, especially while you’re out and about. The wipes are particularly handy during times of heavy discharge or menstruation, when you’re more likely to experience discomfort and odor. They are formulated with special ingredient Neutresse® to neutralize odor, and skin-soothing Vitamin E and Aloe.

I’ve heard that it’s not safe to use powders in the vaginal area.

Not all powders are safe for use in the vaginal area.  Talc powders, for instance, have been associated with some types of ovarian cancer. Summer’s Eve® powders are safe because they are cornstarch-based and 100% talc-free, as recommended by gynecologists. As cornstarch is also 25% more effective than talc in absorbing moisture, our powders do not sacrifice performance for safety.

What is Neutresse® and how does it help to neutralize feminine odor?

Neutresse® is a unique ingredient found exclusively in Summer’s Eve® products like Summer’s Eve® Wipes and Deodorant Sprays. While other products use strong, overpowering fragrances to mask offensive odors that the body naturally produces, Summer’s Eve® products with Neutresse® work to eliminate odor at the source. Using breakthrough technology, Neutresse® recognizes and captures odor molecules associated with unpleasant, offensive odors, and safely and effectively eliminates them on contact.

I’ve heard that douching is not safe. Is this true?

Summer’s Eve® douches, like the rest of the Summer’s Eve® family of products, have been clinically tested for safety and efficacy. Our douches have been in the market for almost 40 years, and are pH balanced and hypoallergenic. We are confident that our products are safe and effective when used as directed.

There are several douche brands in the market. Why should I buy a Summer’s Eve® douche?

Not all douches are created equal. There are a couple of things you should insist on when choosing a douche. A douche should be for one-time use only because reusable douches are unhygienic; bacteria can grow on reusable douche bottles and nozzles when they are stored in humid climates or bathroom environments. It is also important to opt for a premixed, pre-measured douche to cut out any guesswork. Mixing your own douche solution is not advisable as the purity and pH of the final douche solution may not be optimal for the vaginal environment.

Summer’s Eve® douches are pH balanced, hypoallergenic disposable douches that are pre-prepared and ready to use. With their unique Comfortip® nozzle and flexible neck, they are easier and more comfortable to insert. Formulated with pharmaceutical grade water for purity, Summer’s Eve® douches have also been clinically tested for your safety.

How often can I use a douche?

It’s best to use a douche no more than twice a week.

Can I prevent STDs (Sexually Transmitted Diseases) or pregnancies using a douche?

No. A douche is not a contraceptive; neither will it protect you from STDs.

For any others questions, Please feel free to ask eve.